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Numan takes aim at ‘cardboard cut-out care’ in bold new TV campaign

Campaign challenges consumers to look beyond marketing behaviours and ask who's really behind their weight loss treatment

Roastbrief by Roastbrief
August 4, 2026
in Agency, Brands, Campaign
Reading Time: 4 mins read
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Numan takes aim at ‘cardboard cut-out care’ in bold new TV campaign
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Tuesday 4th August 2026: As new weight loss medication providers flood the market,Numan is calling out the rise of cardboard cut-out care and online hucksters that undermine patient trust in digital healthcare.

Launched on Saturday 1st August, Numan’s newest campaign argues that effective weight loss treatment needs more than pretty promises and pictures of smiling people in white coats. It needs real clinical care and real behavioural support.

Two new 30-second films will roll out across TV, VOD, YouTube, paid social, and CRM, plus a dedicated campaign hub on the Numan website.

“Cardboard Doctor” is exactly what it sounds like. A cardboard doctor fronts the film, standing in for sellers that look like healthcare but offer no regulated, clinical support. The message is simple: weight loss treatment takes more than a prescription.

This launches against a backdrop of growing concerns around trust and transparency in the weight-loss market. New research from Numan found that 38% of Brits would consider obtaining weight-loss medication from unregulated sources*, while recent reports have highlighted the growing prevalence of fake and misleading AI-generated “doctor” accounts online**, blurring the lines between genuine clinical expertise and health misinformation.

“New You” stars fictional conspirituality charlatan, Neil Steel. The creative pokes fun at the industry’s obsession with dramatic transformations and the notion that losing weight means becoming an entirely different person. Instead, it champions a more realistic approach: helping people feel more like themselves, not less.

You can watch and download Numan’s Cardboard Doctor and New You campaign films here. 

The campaign follows Numan’s recent entry into the oral GLP-1 category and the first chapter of a wider brand repositioning, centred on the belief that patients achieve better outcomes when medication is backed by ongoing clinical care, behavioural support and expert guidance.

It also lands at a moment when consumer confidence and trust in weight loss medication is being tested. Research from Numan has found that 43% of prospective patients worry about side effects, 42% fear regaining weight, and 23% have an aversion to injections. At the same time, 38% would consider purchasing from unregulated sellers, highlighting the need for trusted healthcare providers in a rapidly evolving market*.

Remy Le Fèvre, Brand Director at Numan, comments:

“Most of the category has worked out how to sell you a prescription. Our view at Numan is that it’s everything around that prescription that makes the difference. The hard part is getting people to actually trust it and stick to it.

That’s what this campaign goes after. It answers the sceptical noise with something real. A charlatan promising a whole new life, when all you want is to take control of your health. A cardboard doctor who can’t answer a single question, because there was never a doctor there at all.

The medication is a real advance toward metabolic health, and more accessible than ever. What makes it work best is the care around it: real doctors, clinicians and coaches supporting people for the long term. That difference is the whole point. That’s Numan.”

*An Attest survey commissioned by Numan conducted on 2,000 UK adults between Friday 1st May 2026 – Tuesday 5th May 2026. 

**Sources: Hallam analysis of 1,198 TikTok health videos, reported by The Guardian, 27 July 2026; The New York Times investigation into AI-generated health influencers and supplement advertising (2026).

Creative Credits
 
Client: Numan
Creative Direction: Numan Studio 
Brand Director: Remy Le Fevre
Senior Brand Lead: Hazal Karabulut
Creative Operations Manager: Camille Le Senne
Design Director: Tom Myers 
 
Production Company: Execute  
 
Exec Producer: Tony Powell
Exec Producer: Neil Shanlin
Director: Greg Bray at Dark Energy Films
Producer: Pranav Arya
Production Manager: Alex Olivares
Casting: Emma Garrett Casting
Location: Centre Stage Studios
 
Crew
1st AD : George Nelson
DOP: Aidan Bryan
1st AC: Ben Sansom
2nd AC: Luke Flaherty
Grip: Bobby Brown
Grip Trainee: Dylan Saunders
Gaffer: Adrian Sworn
Spark: Bailey Lawless
Spark: Chip Newbury
Art Dept: Rosy Thomas
Art Assistant: Archie Heath
Art Assistant: Marcus Gerrard
Stylist: Nil Tomaken
Style Assist: Izzy Jones
Style Trainee: Eliza Howard
HMU: Jojo Copeman
Sound Recordist: Guido Lerner
Boom Op: Ben Gandy
DIT: Elliot Chiy
Stills: Neo Gilder
Runner : Brogan Cowie Ferron
Runner: Fintan Power
 
CAST
                                   
Josie: Katie Alice Bellwood at Capulet
Neil Steel: Chris Ginesi at Cavendish Hale
Dani: Emma Connell at The Galton Agency
Cardboard Doctor: Cardboard Doctor                                                                  
 
POST PRODUCTION: EXECUTE
Head Of Post Production: Max Elphinstone            
Editor: Dennis Karsten
Edit Assistant: Semin Ahn
Editor Social: Olz Mccoy
Online: Pod Ldn
Grade: Holly Greig
Sound: Virtual Sound
Business Affairs: Sarah Marcon at Mrs Baxter
 

Tags: ‘cardboard cut-out care’agencyBrandscampaignNumanTV
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