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Max Pawn Luxury Blends Authenticity with Dreamlike Wonder in Bold New Campaign

Hot Lava Agency Challenges Resale and Advertising Norms with a Practical, Human-First Approach

Roastbrief by Roastbrief
July 21, 2025
in Brands, Campaign
Reading Time: 3 mins read
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Max Pawn Luxury Blends Authenticity with Dreamlike Wonder in Bold New Campaign
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Max Pawn Luxury, a trusted luxury reseller for pre-loved designer goods, is bringing a fresh burst of imagination to the world of re-commerce with its enchanting new print campaign crafted by the creative minds at agency Hot Lava.

Unfolding like a modern fairytale, the visually striking campaign sets iconic luxury items—Louboutin® heels, a Rolex®, and a coveted pink Birkin®—against ethereal backdrops of billowing, candy-colored clouds. The result is surreal, whimsical, and larger than life. Yet, despite their otherworldly appearance, every image was made using real products, hand-painted sets, tactile textures, and colored smoke—no digital trickery or shortcuts.

In an era where generative AI floods timelines and feeds, both the advertising and resale industries grapple with the same questions: What is real? What is authentic? And does it matter? Hot Lava’s campaign answers with a resounding yes, reminding us that in both luxury goods and creative storytelling, the human touch still reigns supreme.

“We leaned into the illusion to prove a point,” said Phil Jungmann, chief creative officer of Hot Lava. “In a world obsessed with the artificial, it’s the handmade, the verified, the human that still captivates—and that’s exactly what Max Pawn Luxury stands for.”

Kristi Neitzel, executive creative director, added: “Authenticity isn’t just a tagline—it’s a statement that resonates for both our client and the creators behind the work. Real matters.”

With three thriving locations in Las Vegas and a brand-new storefront in the heart of Miami Beach, Max Pawn Luxury is poised to charm a new audience of trendsetters, locals, and jetsetters alike.

“We’re beyond thrilled to bring the Max Pawn Luxury experience to Miami Beach,” said Michael Mack, president of Max Pawn Luxury. “Whether you’re a beachgoer, a fashionista, or just someone looking for that next special piece, we’re here to offer an incredible selection of authenticity-tested, pre-loved luxury alongside unmatched customer service. We’re honored to join the vibrant Miami Beach community.”

The visually arresting campaign will roll out across out-of-home placements, digital media, and in-store experiences in both Las Vegas and Miami—inviting consumers to reimagine what’s possible when authenticity meets artistry.

Client: Max Pawn Luxury
Campaign Title: We Know Real
CMO: Scott Sundheim
Director of Brand Marketing: Effie Perry
President of Luxury Division: Michael Mack


Agency: Hot Lava 
CEO: Ben Kline
Managing Director: Nik Traxler
Chief Creative Officer: Phil Jungmann
Executive Creative Director: Kristi Neitzel 
Producer: Jen Cotter
Head of Business Affairs: Bonnie Kalaf
Strategy Director: Eli Otting
Social Media Manager: Kelly Dehnert 
Production Company: Vacation Theory
Photographer: Jimmy Marble
Photographer Representation: Apostrophe
Kelly Montez – CMO
Lauren Wax – Director of Photo and Motion
Alicia-Marie Brown – Finance and Operations Manager
Line Producer: Anabella Casanova
Production Manager: Sage Price
1st Photo Assistant: Phil Blair
2nd Photo Assistant: Shawneen Keyani
Digitech: Sean Morr
Production Designer: Brandon Clark
Prop Master: Honor Hamilton
Wardrobe Stylist: Alison Lewis
Make Up Artist: Alix Youngblood
Key PA: Luis Hernandez 
Retoucher: Versatile Studios

Tags: BrandscampaignDreamlike WonderMax Pawn
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