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Heineken®s “Best Served Warm” Champions Cosy Pubs, Using Smart Bilboards to Turn Proximity into Social Connection

The temperature-triggered campaign uses interactive DOOH to guide people toward nearby pubs, turning cold helping drive footfall and support pubs through the colder months

Roastbrief by Roastbrief
February 26, 2026
in Brands, Campaign
Reading Time: 4 mins read
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Heineken®s “Best Served Warm” Champions Cosy Pubs, Using Smart Bilboards to Turn Proximity into Social Connection
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On the coldest winter nights, when temperatures drop and people retreat indoors, Heineken® is stepping outside with a smart digital out-of-home act: “You’re Getting Warm”, a temperature-triggered DOOH campaign across the UK, the Netherlands and Canada. Activated when temperatures drop to cold winter levels, frosted pub windows glow to life, creating subtle, eye-catching moments that guide people through the winter chill and highlight local pubs.

Inspired by the familiar sight of misted pub windows on a winter evening, each digital execution mirrors the authentic look of real Heineken pubs. Frosted glass fills the screen, until the cold activates the campaign. As temperatures fall, revealing the warmth within: friends laughing, glasses clinking, and the image that itself looks like a perfectly served glass of Heineken® beer emerging through the condensation.

In the UK, every screen is geo-linked to a nearby partner pub, using real-time messages like “You’re getting warmer” and distance in meters to guide people step by step to a real, nearby pub. Multiple placements create a trail through the city, with messages growing more encouraging as people get closer to the pub. The final screen sits just outside the pub itself, a last friendly nudge before stepping inside from the cold. In the Netherlands, the campaign runs with a single, bold headline per location, acting as a warm invitation to step inside. In Canada, the campaign pivots to a programmatic approach, targeting digital transit shelters; executions that leverage dynamic, weather-triggered messaging to reach commuters during cold moments, extending the “Best Served Warm” platform into high-footfall urban transit environments.

Placed close to bars and activated only during the coldest conditions, the digital OOH units don’t just advertise the pub, they bring the social life inside to life in real time. As the temperature drops, the warmth within becomes visible, turning the chilly streets into an inviting glimpse of the buzz inside, cheers, social connection, and a perfectly poured Heineken®.

The campaign launched today, during one of the coldest periods of the winter, and will run for two weeks, with timing adapted per market based on local weather conditions. In the UK, placements are planned across major cities including Glasgow, Manchester and London. In the Netherlands, Amsterdam, Rotterdam, Utrecht and Groningen will be part of the rollout. In Canada, the campaign will run for one week across Ottawa, Calgary, and Toronto, focused on premium digital transit shelter locations. The campaign combines static and motion digital OOH, supported by social assets and media partnership to extend its reach.

With  “Best Served Warm”, Heineken® captures the moment when social warmth melts the frost. Because even in the coldest winter, a warm welcome and a cold beer are never far away. 

CREDITS’ LIST 
Best Served Warm 
HEINEKEN GLOBAL 
Heineken Integrated Communication Director: Dana Katz Heineken Integrated Communication Manager: Nalini Bhagwandin Heineken Integrated Communication Manager: Alessandra Cavarra Heineken Integrated Communication Manager: Beatrice Marques Jordao Communications Lead Global Brands: Joey Brophy 
HEINEKEN UK 
Heineken BTL Brand Manager: Lauren Wylie 
Heineken Marketing Manager: Stephanie Dexter 
Media Planning Manager: Hannah Ward 
Media Buying Manager: Dan Griffiths 
Senior PR Manager: Ellie Hill 
Media Buyer: Charlie Thomson 
HEINEKEN NL 
Marketing Director Heineken Netherlands: Jan Bosselaers Senior Brand Manager Heineken: Lisa van der Heijden 
Media Manager: Mia Atkins 
Senior Media Specialist: Sjors Heij 
Manager Traffic and Conversion (Out of Home): Pien Frommink 
HEINEKEN CANADA 
Marketing Director: Giwoun Park 
LEPUB MILAN and LONDON 
Global CEO LePub, CCO LePub Worldwide: Bruno Bertelli 
Global Chief Creative Officer: Cristiana Boccassini 
Global Chief Creative Officer: Mihnea Gheorghiu 
LePub London Chief Creative Officer: Francesco Grandi 
Executive Creative Director: Gaston Soto Denegri 
Executive Creative Director: Jack Smedley 
Group Creative Director: Corina Patraucean 
Associate Creative Director: Marcus Lundvall 
Associate Creative Director: Rasmus Andersson 
LePub London Senior Art Director: Pedro Minari
LePub London Senior Copywriter: Phil Gull 
LePub London Senior Creative: Dal Almeida 
LePub London CEO: Gina Hood 
Global Client Service Director: Shirine Aoun 
LePub London Senior Client Partner: Paola Natellis 
Client Service Director: Ilaria Castiglioni 
Group Account Director: Giulia Melegati 
Account Executive: Camilla Todaro 
Global Head of PR & Communication: Isabella Cecconi 
Global Chief Strategy Officer: Sol Ghafoor 
Comms Strategy Director: Max Beckers 
Global Head Of Artificial Intelligence & Executive Creative Director: Selim Unlusoy Chief Production Officer: Francesca Zazzera 
Art Buyer: Caterina Collesano 
Digital Producer Supervisor: Simona Caldarini 
Digital Art Director: Ariberto Anastasi 
Videomaker: Haroun Al Shaater 
AI PRODUCTION: TUESDAY STUDIO 
Photographer & Digital Artist: Fulvio Bonavia 
PR KV POST PRODUCTION 
Digital Retoucher: MGCR Studio 
DENTSU MEDIA UK 
Senior OOH Buying Manager: Callum King 
Digital Development Director: Adam Cherry 
Production & Delivery Director: Olivia Pearce 
Client Director: Michael Barutt 
Client Partner: Niamh Flynn 
DENTSU MEDIA NL 
Integrated Media Strategy Director: Lisette Plug 
Senior OOH Specialist: Mark Heijenk

Tags: “Best Served Warm"BrandscampaignHeinekenPubs
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