Detroit, MI – July 7, 2026 – Today, Doner, a Stagwell (STGW) agency, announces it has been named agency of record for Navy Federal Credit Union following a competitive review. This new partnership will underpin a combined focus on brand and product marketing in service of new member acquisition, in addition to building brand affinity and loyalty, all with the objective of creating a deeper relationship with members. Navy Federal is the world’s largest credit union, a not-for-profit serving over 15 million members worldwide.
“We were looking for a partner that brought together sharp strategic thinking, standout creativity and a genuine awareness of the communities we serve as they navigate an increasingly complex financial ecosystem,” said Pam Piligian, Chief Marketing Officer at Navy Federal Credit Union. “Throughout the review process, Doner demonstrated a strong grasp on the challenges and opportunities everyday Americans, including the military and their families, are facing. We’re excited to work together to build momentum for the Navy Federal brand and carry it forward toward an even more successful future.”
As agency of record, Doner will lead creative strategy across the brand, developing solutions across Navy Federal’s portfolio of products and services, helping the brand navigate today’s evolving world of personal and business finance. The partnership will focus on strengthening Navy Federal’s connection with existing members while introducing the brand to new audiences through strategically driven creative work.
“Navy Federal Credit Union has built one of the most trusted brands in financial services by putting its members first,” said Craig Conrad, President and Chief Operating Officer at Doner. “That’s the kind of brand we’re passionate about partnering with. Our team understands the values, aspirations and everyday realities of Americans across the country, and we’re excited to help Navy Federal tell the stories that honor its legacy while inspiring its next chapter of growth.”
The appointment follows a competitive agency review that began this February and comes on the heels of Doner’s strategic alliance with Colle McVoy to form DonerColle Partners. Together, the agencies bring expanded strategy, creative, media, production and AI-powered innovation to help brands that move America build deeper relationships with the people they serve.
Doner and Navy Federal Credit Union officially begin partnering this month, with initial work expected to launch in the fourth quarter.
