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Cat Codes: Your Cat Types, and You Get a Discount

An innovative CRM initiative by Purina Friskies, conceived by Publicis Brazil, turns cats' habit of walking on keyboards into promo codes for the brand's e-commerce platform.

Roastbrief by Roastbrief
April 14, 2025
in Brands, Campaign
Reading Time: 3 mins read
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Cat Codes: Your Cat Types, and You Get a Discount
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Cats walking on their owners’ computer keyboards have become a classic scene for anyone living with felines. Now, this interaction is transforming into discounts on Purina Friskies products. After registering on the brand’s website, pet owners will gain access to a “cat decoder” that interprets their pets’ random typing and generates a discount coupon in “cat language.” This CRM campaign was created by Publicis Brazil.

The coupons generated by cats offer a 15% discount on Friskies products on Amazon. “One of the reasons cats walk on keyboards is to get attention when they’re hungry, and nobody understands these felines better than Friskies. Cat Codes turns customer navigation into a fun commercial benefit that aligns perfectly with the brand,” comments Julia Valente, Marketing Director at Purina.

The idea for the CRM campaign originated during a conversation on the Teams communication platform when a kitten crashed the meeting by jumping on the computer. “We thought about how to bring a creative value to the brand’s CRM by integrating the daily experiences of cat owners into our loyalty strategy. Cat Codes not only has an emotional aspect but also brings something unexpected; no one imagined a cat typing a discount coupon, but we did,” says Mauro Ramalho, CCO of Publicis Brazil. The campaign also includes various activities in digital media, including films and content, as well as OOH pieces.

Check out the campaign film here:

To generate the Cat Codes, visit:
https://amostras.euqueronestle.com.br/the-cat-codes

TECHNICAL DETAILS
CAT CODE
Purina – Friskies
AGENCY: Publicis Brazil
Title: The CatCodes
Duration: 30”
Product: Friskies – Purina
Client: Nestlé
CCO of Creation: Mauro Ramalho
Executive Creative Directors: Arturo Marenda and Luis Figueiredo
Creative Director: Fernanda Machado
Associate Creative Director: Danubia Percinoto
Art Director: Andressa Codatto
Copywriter: Alexandre Freire
Head of Production: Valéria Andrighetti
RTV: Gabriel Rezende, Luize Oliveira, and Welton Noronha
Account Director: Francisco Santoro
Account Manager: Thais Murari
CRM Director: Gilmar Borbely
CRM Manager: Francisco Ifarraguirre
CRM Supervisor: Aline Kim
CRM Analyst: Chayenne Cadaval
Communication: Paula Ganem, Rejane Romano, Mariana Viana, and Marjorie Martins
Client Approval: Rafael Berenguer, Marcos Junior, Bruna Morano, Erika Vidmar, Giovana Chiaradia, Marco Vitor, Marina Carneiro, Victor Saldanha, Daniel Damasio, Carlos Viegas
Image Production
Creative Production Agency: PXP
Production Company: Phono Filmes
Direction: Bruno Sabongi
Cinematography: Bruno Sabongi and Erica Duarte
Sound Production
Sound Company: Jamute
Executive Sound Production: James Feeler
Music Production: James Feeler and Leck Gomes
Sound Engineering: André Melges, Eduardo Barbosa, Marcelo Filho, and Otávio Bertolo
Coordination: Julianna Zuppo, Letícia Nunes, Juliana Pompeu
Account Management: Hingrit Nitsche, Kiki Eisenbraun, and Carol Oliveira

Tags: BrandscampaignCat Codes
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